Help
At SomniPal, your comfort means everything to us.
Whether you’re exploring our collection or already hugging your plush companion, we’re here to make every part of your experience calm, kind, and cared for.
We know that sometimes, comfort starts with connection — so whenever you need support, we’re always just one message away.
📬 How to Reach Us
We’re here to help you with anything, anytime.
Email: support@somnipal.com
Our care team will respond as soon as possible — with warmth, clarity, and understanding.
No automated replies, just real people who genuinely care about your peace of mind.
🤍 Our Promise to You
At SomniPal, we believe good service should feel like a gentle hug — reassuring, attentive, and real.
From your first visit to long after your plush arrives, we promise to make you feel:
Heard. Understood. Comforted.
Because to us, you’re not just a customer — you’re part of our calm community. 🌙
💭 Frequently Asked Questions
Before reaching out, you might find quick answers in our FAQ section — covering shipping, care instructions, and returns.
We’ve gathered everything you might need to make your experience smoother and stress-free.
🧸 After-Care Support
Our care doesn’t end when your SomniPal arrives.
If you ever need help with:
- Returns or replacements
- Product care and usage
- Tracking or delivery updates
We’ll be here to guide you — gently, patiently, and with genuine care.
💎 Our Philosophy
“SomniPal creates comforting companions designed to soothe the body and mind.
Beyond every plush, we deliver emotional warmth, thoughtful support, and a promise of calm.”
Every order, every email, every hug — we see it as a chance to make your world a little softer.
Thank you for letting SomniPal be part of your comfort journey. 💖